Our CSR commitments

CSR commitments of the Mercure Chantilly Hotel and its "A l'Epicerie" restaurant

In synergy with Atypio Hotels Resorts (its owner-operator) and Accor (its franchisor), our Mercure Chantilly hotel and its restaurant "A l'Epicerie" are committed to positive hospitality. We are proud to share with you, on this page, our services, commitments, actions and future projects in this area.

Our aim is to grow and sustain our business while respecting the environment, natural resources and the well-being of our customers and employees. As you will see, we attach particular importance to promote the quality of products and services made in France.

Visit a few concrete, non-exhaustive examples of our investments to reduce negative impacts and maximise positive ones. Visit our "News" page or our social networks.x for more information on our CSR commitments.

Charter Better

Signed by the hotels and Atypio teams

Green retreat for Atypio: Development of the MIEUX Charter - September 2022

After joining Better Collective in 2022 through Atypio Hotels Resorts, some members of our Mercure - "A l'Epicerie" Chantilly team took time out to reflect, understand and create our Atypio climate mural, which served as the basis for our MIEUX Charter - Atypio Hotels Resorts. We worked together with the other members of the Atypio hotel teams and head office to design a concrete charter made up of 9 important commitments for the planet, hotel guests and our employees. We are particularly proud to say that the Better Charter was co-written and co-signed by all the participants! It has been in force since January 2023.

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green key label

Following our application for certification in March 2023

The Green Key Label: a responsible tourism approach
A product of the TERAGIR programme, an association recognised as being in the public interest, the Clef Verte label represents a distinction for the hotel restaurants that subscribe to it. In doing so, they contribute to achieving the UN's 17 sustainable development goals.
By protecting the region's biodiversity and natural and cultural heritage, conserving water resources, reducing greenhouse gas emissions and the impact of tourism, Green Key label winners are committed to a healthier, more sustainable environment.
What's more, this responsible approach also makes it possible to improve the working environment for employees, unite teams around a meaningful project and strengthen local roots.

In March 2023, Mercure Chantilly and its restaurant "A l'Epicerie" decided to apply for the Green Key label. We are very proud to announce that we have been awarded this label on 22 January 2024.

Setting up our "A l'Epicerie" urban farm

January 2022, "From Garden to Plate

Discover the disruptive "Du Jardin à l'Assiette" - "A l'Epicerie" concept at Atypio Hotels Resorts Collection hotels. This innovative concept, which won an award in 2023, showcases a chef-gardener team. Both eco-responsible, they produce the fruit and vegetables and flavours of "A l'Epicerie" on site. To make this "From Garden to Plate" concept a reality, at the entrance to our Mercure Chantilly park, we have installed the first horizontal and vertical vegetable garden of the "A l'Epicerie" brand, operational since January 2022, over 600m² of floor space.

Here are the reasons why Atypio Hôtels Resorts has launched this "From the Garden to the Plate" project :

  • Gardening and cooking at "A l'Epicerie" means respecting the cycle of the seasons, achieving self-production of 15 to 25% of the hotel-restaurant's needs, bringing flavour and taste to our plates, preventing food waste, improving our impact and reducing our carbon footprint.
  • The project is also an opportunity for employees, partner companies and customers to share genuine moments together.

Key figures for an "A l'Epicerie" vegetable garden

  • -63% of Co² emissions / kg produced (1)
  • -90% of water saved (2)
  • 6 times more yield / m²
  • Production limited to requirements 

(1) figure measured by an independent expert and certified by Ecocert.
(2) Measurement carried out by Agripolis on 2 sites in 3 seasons 

Our operating partner : Agripolis. For further information: www.a-lepicerie.com

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Our "A l'Epicerie" cheeses

Under 1m80 bell since 2022

Our Master Cheesemaker partner (Maison alsacienne René TOURRETTE) is a member of the Collège Culinaire de France, which says a lot about his quality.
Passionate about his work, every year he scours France, Switzerland and Italy for the best artisan cheeses. More than 80% of the production matured by the Alsatian company René Tourrette comes from France.
As a result, its dairy products are artisanal and of the highest quality. The cows of its supplier-producers live in outdoor pastures, except in winter. The horns are preserved, which contributes to the well-being of the herds. We are grateful to our supplier-producers for their commitment to quality and animal welfare.
In return, we take care of these tasty cheeses by placing them in our 1m80 cheese cloche until they reach perfection.

Key figures :

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Our artisanal products

Incorporated into our recipes, sold in our shop

Introducing our pride and joy: natural, artisanal products made in France, available on our breakfast buffets, on plates prepared by our chefs and in our Chantilly "A l'Epicerie" shop.

We are delighted to offer you a selection of products from the Aix&terra factory, also present at the Elysée since summer 2023, including jams with unique flavours and no colourings or preservatives. Discover flavours such as Citron de Menton, Figs AOP de Provence, Melon de Cavaillon, Garlic IGP Bio de la Drôme, and Olive Tanche de Nyons. From March 2022, all their jams will be labelled 100% ORGANIC!



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Tilleuil honey

Production in our park

Honey Production Authorisation for our Partner Independent Beekeeper

We have granted permission to an independent beekeeper from Hauts-de-France to produce honey on our land, in compliance with the required standards. This initiative in favour of Beehives of Tilleuil demonstrates our commitment to sustainable development.
We are convinced that this support for this local independent beekeeper will be beneficial not only for the bees, for him, but also for local ecosystems. Honey production can help pollinate plants and preserve biodiversity. What's more, this initiative will support economic activity in our region by encouraging the consumption of local, sustainable products. We are proud to contribute to this wonderful venture and hope that this support will be fruitful and respectful for all parties involved.



Every action counts in limiting food waste.

Our restaurant menu is based on the seasons, offering a variety of dishes depending on the produce available and our customers' diets. Each year we increase our vegetarian offerings. In 2022, we began growing some of our fruit and vegetables on site.

We encourage our customers to book breakfast and meals in advance so that we can anticipate the production needed.

We prefer to restock our buffets during service to limit waste.

We're proud to have been partners for several years with Phénix, a French anti-waste organisation that enables us to sell our unsold goods every day.

We are also committed to creating anti-waste recipes, thanks to our team of experienced chefs.

Please note: the meat served on individual menus is 100% French, and we do not use endangered fish species.

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Our partners

Made In France

Promoting Made In France, in the DNA of Atypio Hôtels Resorts

As explained above, Atypio Hôtels Resorts, our owner-operator, is proud to value and promote French know-how. We are therefore delighted to introduce you to some of our French suppliers and partners with whom we work on a daily basis to offer you the best possible holiday experience:
Aix&terra, Dvine, Nuxe, Cornilleau, Proludic, Moustache, Bonzini, Saint Jean, Les bières Gustave, Café Richard, Les Ruchers de Geromesnil, Ma confiture,
Roset, Collinet, Bonaloca, Greencup, Lafont. And many more besides.

Our commitment to French quality is an integral part of our identity at Atypio Hôtels Resorts and Mercure - A l'Epicerie Chantilly .

Watch programme

Child protection

Our Mercure Chantilly hotel is one of the 3,700 Accor franchised or managed establishments involved in the WATCH (We Act Together for Children) programme, which aims to combat the sexual exploitation of minors.

Our team has undergone dedicated training for this programme.

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Anti-plastic actions

Committed since 2021

Our Mercure Chantilly hotel has been working since 2021 to eliminate individual plastic packaging and products.

Individual toiletries have been replaced by eco-pumps for shampoo and soap in the rooms. The bathroom cup has been replaced by a cardboard or glass cup. Plastic straws and stirrers have been replaced by paste/cardboard utensils. The plastic water bottle in the room has been replaced by a quality water carafe from Purezza.

The hotel has also introduced this micro-filtered water in its restaurant and event areas, to continue its fight against plastic.

Photo credit: Accor Photothèque.

Preserving our resources

Very precise technical and maintenance monitoring

Implementation of maintenance measures and monitoring of energy consumption

Since our acquisition by Atypio Hôtels Resorts, we have put in place preventive maintenance measures and precise monitoring of energy consumption to ensure customer satisfaction. We have installed master switches in our rooms and replaced conventional lighting with low-energy lighting. In addition, our living areas are equipped with presence detectors to optimise energy management, with the exception of the lobby.

Sharing our green practices with our customers since 2022

Since 2022, we have launched a programme to promote eco-friendly practices among our customers. As part of this programme, we have introduced a system for reusing sheets and towels for stays of one to three nights. We also aim to wash at temperatures below 60°C wherever possible.

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sort and recycle

Constantly improving

Waste management at our Mercure Chantilly hotel.

Our company is committed to collecting and sorting waste, including coffee capsules, glass, yellow and brown waste. In our hotel, we have set up special bins for paper and cardboard, glass and food waste. These bins are located in our convention centre, the Atrium, as well as at the main entrance. In 2023, we carried out a full Take a waste audit of our waste sorting and collection systems, with a view to making improvements by early 2024.

We suggest that our customers place their recyclable waste on the desk in their room so that it can be sorted and recycled.

To reduce our impact on the environment, we have begun renovating our hotel in 2019. We have adopted a renovation policy based on recycling 90% of our furniture, as well as constantly looking for sustainable solutions.

Other sustainable actions

Mercure Chantilly and "A l'Epicerie" Chantilly

# BIODIVERSITY : we use eco-labelled cleaning products.


# SOCIETY-WELLBEING : Mercure Chantilly is taking part in the Christmas boxes for the underprivileged movement (December), offering jobs via the Hello Handicap platform, and sharing its best practices with the other hotels in the Atypio Hotel Resorts Collection.

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