+33 3 44 58 47 77 Vineuil St Firmin
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Sales Terms And Conditions

Business Customers

Business name of operating company: SASU AUMALIA – Etienne Faguer
Email: hb4c3-dm@accor.com
Telephone: +33 3 44 58 47 77
Share capital: 2000€
Individual VAT number:
SIRET number: 842 683 211
Photo credit: ©Eliophot - Mercure Chantilly

1. EARLY TERMINATION OF THE CONTRACT:


The Hotel reserves the absolute right to cancel without notice or compensation any contract, the object or cause of which would prove to be incompatible with the destination of the rented premises or if force majeure or fortuitous events forced it to do so. (strike, fire, damage, other claims). In this case, the Hotel is exempt from all liability. The Hotel reserves the absolute right to unilaterally terminate the contract without notice or compensation, after a simple formal notice that has no effect in the absence of payment by the Customer of all or part of the deposit stipulated in the "ARRHES" article. below, without prejudice to the Hotel's right to seek by all legal means the payment of sums due or to fall due, as well as compensation for the damage suffered. Due to the probability that the Hotel will not be able to schedule another group during the period for which the event was scheduled, if the client has to cancel this event or reduce its duration by canceling one or more nights and the parties are unable to determine with certainty the damage suffered by the Hotel in this respect, the Customer will pay to the hotel, as a lump sum compensation, and not as a penalty, the amounts specified in the compensation table in article

"TOTAL CANCELLATION CONDITIONS" below in relation to the date of cancellation.


2. ARRHES: For any final confirmation, the deposit must be paid according to the special conditions of sale sent by the Hotel. After the deadlines indicated in the special conditions of sale sent by the Hotel, the contract will become null and void. In the event of cancellation of the event, the payments will be deducted from the lump sum compensation. Following an order of the European Court of Justice of July 2007, the so-called Fixed Termination Indemnities will be invoiced to the customer, 100% of the public sale price, with no possibility for the customer to recover any VAT. Any no-show at the hotel (no show) will be billed for the total amount of the reservation and will result, in the absence of an event from the customer, the automatic cancellation of the remainder of the reserved stay

3. TOTAL CANCELLATION CONDITIONS: In the event of cancellation of the event, the Customer will pay the Hotel, as a lump sum compensation, and not as a penalty, the following amounts in relation to the date of cancellation:

CANCELLATION PENALTIES - LUMP SUM COMPENSATION TABLE

Cancellation letter received

Amount of compensation in%

270-181 days before the arrival date

50% of the approximate amount of the event

180-91 days before the arrival date

60% of the approximate amount of the event

90-61 days before the arrival date

85% of the approximate amount of the event

60-31 days before the arrival date

90% of the approximate amount of the event

30-0 days before the arrival date

100% of the approximate amount of the event

 

CONDITION OF TOTAL PREFERENTIAL TEMPORARY CANCELLATION FOLLOWING COVID: Conditions applicable by French government decree of confinement, a travel ban or a tightening of current measures preventing the reception of the public, meeting or requiring more distancing drastic measures preventing the event from taking place. Condition Applicable only for stays until 31.12.2021

Cancellation letter received

Amount of compensation in%

Up to D-31 days before the date of arrival

Cancellation free of charge with full refund of the deposit that will have been paid to the hotel

D-30 to D-15 before the date of arrival

8% administrative fees on the total excluding VAT of the event will be retained as penalties

D-14 to D-7 before the date of arrival

15% administrative fees on the total excluding VAT of the event will be retained as penalties

D-06  before the date of arrival

25% administrative fees on the total excluding VAT of the event will be retained as penalties

 

 

 

 

 

 

 

 

 

 

 

 

4. PARTIAL CANCELLATION: LUMP SUM ALLOWANCES

The customer has the option of partially canceling his event free of charge within the following schedule:

These cancellation levels are cumulative up to the limit of a maximum reduction of 50% of the quota initially contracted.

• 180-91 days before the date of arrival: a reduction of 40% in the number of rooms contracted per night is granted without penalty. Beyond this 40%, the flat-rate indemnities will amount to 100% on a daily basis for the services: catering, accommodation and study day.

• 90-61 days before the date of arrival: a reduction of 30% of the new quota is granted without penalty. Beyond this 30%, the flat-rate indemnities will amount to 100% on a daily basis for the services: catering, accommodation and study day. By "new quota" is meant the number of rooms per night updated following possible first reductions.

• 60-31 days before the date of arrival: a reduction of 15% of the new quota is granted without penalty. Beyond this 15%, the flat-rate indemnities will amount to 100% on a daily basis for the services: catering, accommodation and study day. By "new quota" is meant the number of rooms per night updated following possible first reductions.

• From 30 days before the date of arrival: 100% of the contractual amount of the event will be invoiced as a lump sum.
Any postponement request will be considered as a cancellation followed by a new reservation request and will result in the cancellation fees provided for in these conditions.

5. CHANGES TO THE CONTRACT: Any reservation or any change in reservation or program must be confirmed in writing: letter or email.

6. FINANCIAL OBLIGATIONS: Payment of invoices is due upon receipt thereof. Any delay in payment on the part of a professional will give rise as of right and without any formal notice being necessary, to the payment of late payment penalties on the basis of the ECB rate increased by ten (10) points and to the payment a lump sum compensation for recovery costs in the amount of € 40. Please note that the production of several separate invoices for the same one will generate a cost of 25 € per invoice edited. Any dispute or complaint will only be taken into account if it is formulated in writing and addressed to the Hotel within a maximum period of 15 days after your event. The Law of Modernization of the Economy of 04/08/08 imposes a maximum payment period of 45 days end of month or 60 days net from the date of issue of the invoice. This law comes into force for all business concluded after 01/01/09.

7. DETERIORATION: The Customer undertakes to indemnify the Hotel in the event of deterioration, damage, etc. noted by the Hotel and upon presentation of the invoice relating to the damage.

8. CANCELLATION OF AUDIOVISUAL SERVICES:
30-5 days before the date of arrival: 20% of the total amount will be charged
4-0 days before the date of arrival: 50% of the total amount will be charged
Any cancellation of service from the date of arrival of the group will be invoiced 100%
Deposit: 50% of the total amount on the order - the balance upon receipt of the hotel's overall invoice
* in the event that you appoint an external audiovisual company, the video projector will be invoiced.

9. FORCE MAJEURE: The Hotel reserves the right to cancel the contract if events of force majeure or fortuitous events force it to do so (strike, fire, water damage, etc.).

10. INDEMNIFICATION: You agree to indemnify The Hotel, its affiliates and its staff, agents and subcontractors from all remedies, lawsuits, claims for damages, liabilities, judgments, costs and expenses (including fees of advice), arising from a breach by you or a participant or from a deliberate malicious act or negligence or omission, by you, a participant or a member of your staff, your agents or your subcontractors.

11. ALLOCATION OF SPACES: The Hotel reserves the right to reallocate, according to the needs of your program, any conference or catering space up to 21 days before the date of arrival of the group.

12. EXTERNAL SERVICE PROVIDER Any external service provided by the hotel on behalf of the event will be subject to an additional deposit request corresponding to 100% of the services requested. This deposit will then be included in the final invoice. On the other hand, a liability waiver will be submitted to the customer for any sporting activity.

13. NON-SMOKING
In accordance with Decree 2006-1386 of November 15, 2006, we inform you that the entire hotel is classified as a non-smoking area.

14. ATTRIBUTIVE CLAUSE OF JURISDICTION: After entering the accounts receivable department and failing a satisfactory response within 60 days, the customer can contact the Tourism and Travel Mediator, whose contact details and referral procedures are available on his website. site: www.mtv.travel. Any dispute relating to this contract will be the sole jurisdiction of the courts of Paris - France.

15. ANIMATIONS AND EXTERNAL SERVICE PROVIDERS: The hotel must be aware of the names of all external service providers for the activities organized in the hotel, when this contract is signed or at the latest 15 days before the arrival of the group. The KBIS as well as a copy of their liability insurance must be sent to the hotel no later than 8 days before the day of arrival. The hotel management reserves the right to refuse access to the hotel in the event that the requested documents have not been transmitted.

16. ALCOHOL CONSUMPTION: The Hotel declines all responsibility in the event of alcohol abuse by participants and whatever the consequences. In particular, we recommend that you do not drive drunk people. As alcoholic drinks are served at will during the time indicated, we do not leave any open or full bottle at the end of the service.

Any personal data provided is subject to computer processing. These data are intended for the hotel where you are staying / have stayed and its manager Atypio. Find all the information relating to personal data in general on the "Legal Notice and Privacy Policy" page of the website. In the event of an incident relating to your account, special data processing may be necessary. In accordance with the French law on the processing of computer data of January 6, 1978, you have the right to access, modify and / or delete all personal data or data stored in files by contacting the hotel via the following email: mercure.chantilly.commercial@accor.com.

Any reservation recorded by Mercure Chantilly from the Atypio network implies that you have read and fully accept the General Conditions of Sale - Company above. A pdf version is available on request.

Last updated: 27.04.21
 

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